How to Fix Crashes and a Black Screen While Playing Fortnite Season 5

How To Fix issue

Fortnite Season 5 brought a number of updates, but also what appeared to be a series of issues.

Whilst the game is effective for a large amount of people, presently there are a small quantity who may encounter “black display” crashes when the overall game loads up.

There are a variety of causes of this issue – from faulty graphics driver (unlikely) to presenting issues within Fortnite itself.

Generally, the black display screen crashes problem appears to be due to how the brand new update has lead numerous files to be damaged or corrupted – avoiding the operating-system from having the ability to load the documents it needs to run the overall game.


As with many software applications, there are many *potential* causes of the problem (in the absence of a specific error code, it’s generally the case that a number of issues can be at the root of the problem).

To this end, whilst BattlEye and the faulty movie files are the likely causes, the following represents the full list of issues:

  • BattlEye faulty
  • Faulty movie files (Season 5 only)
  • Graphics driver problems
  • Windows outdated/errors
  • Fortnite errors
  • Registry problems with Windows

It’s important to note that “black screen” crashes typically indicate problems with the graphics. This is the same across the entire spectrum of modern computing.

If you’re unable to get Fortnite working after applying the steps below, there may be more specific issues with Windows, or the game itself.


To resolve the underlying issues, there are a number of steps to walk through…

1. Uninstall BattlEye

The first step to follow is to get rid of the BattlEye expansion for the Fortnite game.

BattlEye is a third-party “anti-cheat” package used with Fortnite, PUBG (and others) to provide extra support for the system. It’s important, but we can just repair the installation to ensure that it doesn’t cause any more errors:

  • Press “Windows” + “E” keys on your keyboard
  • Browse to “C:/Program Files/Epic Games/Fortnite/FortniteGame/Binaries/Win64/BattlEye”
  • Select “Uninstall_battlEye.bat” and let the screen process the command
  • Once complete, load up the Epic Games Launcher
  • Select the “cog” icon on the left of the green “Launch” button
  • From the drop down, select “Verify”
  • Let the verification process run
  • After it completes, restart your system

Upon the restart taking place, you should try loading up Fortnite again.

This differs depending on which version of Windows you’re running:

  • In Windows 7, restart the system and press F8 continually before Windows loads. A black screen should appear – use the keyboard’s number keys to select “Safe Mode”
  • In Windows 10, press on the “Start”, select the “Power” button (left “charms” menu) and then hold SHIFT and press “Restart”
  • This will load up a blue “Windows Recovery Environment” screen, from which you need to click “Troubleshoot” > “Advanced Options” > “Startup Settings” > “Restart”
  • This will restart W10 into Safe Mode (yes, it’s annoying but that’s the way it is)

Once in “Safe Mode” (in either system), you need to click onto the DDU application you downloaded previously…

  • Loading the application, you simply need to press the top button, it will perform its work and then restart your system.
  • From here, you should allow Windows to install the graphics driver again (or if you are intent on using the full driver, you’ll want to go to the manufacturer’s website and download it)
  • Let the driver install, restart your PC again and then try loading up Fortnite again

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